Facilities and services at Hotel Chocolate Suites
Amenities & Facilities
Top Highlights
- Front desk [24-hour]
- Great food & dining
- Free Parking
- Located in heart of Guanajuato
Services & Facilities
60 amenities in 13 categories.
Cleaning Services
4 items
- Ironing service
- Laundry
- Daily housekeeping
- Suit press
Cleanliness & disinfection
4 items
- Guest accommodation disinfected between stays
- Use of cleaning chemicals that are effective against coronavirus
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Linens, towels, and laundry washed in accordance with local authority guidelines
Common Areas
5 items
- Garden
- Shared lounge/TV area
- Terrace
- Sun deck
- Outdoor furniture
Food & Drink
6 items
- Packed lunches
- Room service
- Fruits
- Restaurant
- Grocery deliveries
- Breakfast in the room
Food & drink safety
5 items
- Breakfast to-go containers
- Delivered food covered securely
- All plates, cutlery, glasses, and other tableware sanitized
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
Front Desk Services
5 items
- Concierge
- Invoice provided
- Baggage storage
- Tour desk
- 24-hour front desk
General
6 items
- Pet friendly
- Parking on site
- Private Parking
- Parking
- Free parking
- WiFi in all areas
Miscellaneous
5 items
- Designated smoking area
- Family rooms
- Non-smoking rooms
- Hypoallergenic room available
- Heating
Physical distancing
2 items
- Cashless payment available
- Physical distancing rules followed
Safety & security
4 items
- CCTV outside property
- Fire extinguishers
- 24-hour security
- CCTV in common areas
Safety features
6 items
- First aid kits available
- Staff follow all safety protocols as directed by local authorities
- Hand sanitizer in guest accommodation and common areas
- Access to healthcare professionals
- Process in place to check health of guests
- Thermometers for guests provided by property
Services
3 items
- Free WiFi
- WiFi
- Internet
Transportation
5 items
- Airport shuttle
- Shuttle service
- Parking garage
- Shuttle service (additional charge)
- Airport shuttle (additional charge)